Your mental health is extremely important during this time. If you are stuck at home, in isolation or are a key worker and you need someone professional to speak with, you are welcome to get in touch.

Sessions can take place face to face, over the phone, email, or online via Zoom (similar to Skype). You can use my therapy service for as long as you need, be it a few times a week, once a week, fortnightly or once a month. This service is here for you during these very challenging times.


Counselling for

Whether you're attending counselling for emotional support, or you're struggling to cope with things at the moment, lots of people come to counselling for many different reasons. It may be that multiple things have all gotten on top of each other, or you may need some help to make decisions and explore how you're thinking and feeling to someone who isn't involved. You don't have to be in crisis to come for counsellingMaybe you've attended counselling and psychotherapy before and you've ran out of sessions and you're looking for a new therapist, or perhaps you've never experienced any type of counselling before and want to give it a try. Have a look at a few examples as to what others may bring to counselling...


Everyone has their own individual experience of coming to counselling, and I acknowledge that the journey they have taken to come is not always easy.

Your First Session

This is why I always invite every new client to have an Individual Assessment for their first session. This is a 90 minute chat either in the Counselling room, or online, regarding why you feel you need counselling and whether or not this will be the right place for you right now. We do not have to use up the entire 90 minutes, but it's there for you if you need them. I may sign post you to another professional or agency if I feel it would be in your best interests, but otherwise, this would be a great time to be able to ask questions, become familiar with my therapeutic approach, cost, and to discuss the Counselling Contract if you would like to go forwards with therapy. I will be filling out a form with you whilst we both discuss things. This form stays in the Counselling room and is only accessible by you.

Going Forwards

What a session will look like

Your session times run for 60 minutes, once a week. Sessions are also open-ended, this means you can continue therapy for as long as we both feel you need this for and can be reviewed at any time. You may prefer to only come for a set amount of weeks, depending on your circumstances.

Your sessions will always take place in the Counselling room, unless it has been pre-planned to have sessions online, or outside the building by the River Dart which may involve walking and talking, or sitting on a bench outside. This would not take place without your permission, and you would also involve planning and discussion beforehand.

You do not have to bring anything apart from an open mind.

Online Sessions

Encrypted online counselling

For the times that you may not be able to make a session, or if you live quite far away from the office and cannot travel to the counselling room, Online Counselling is available to you.

I use software called Zoomwhich is a highly encrypted application similar to Skype where we can speak and see each other using video chat, and also be able to share files and type. Zoom is free to use and download onto your computer, tablet or mobile phone. If you can't access Zoom to download it, you can still have your session within the web-browser on your computer.

I can conduct either all your sessions or singular sessions online when it suits. Confidentiality still stands within Online Counselling, so please ensure you are familiar with the Confidentiality Policy. It's also good to keep in mind the following:

  • Remember to make sure you are in a quiet space that you feel comfortable to talk about things

  • If anyone is present with you, that you are aware they may hear or see what you are discussing

  • To let me know if anyone is present.

  • To use headphones where possible.

  • If you are using a shared tablet, computer or if someone else can log into your device, to think about if someone can read your Chat messages on Zoom. You may wish to delete them if so.


Everything that is discussed or created within your session is kept entirely confidential. All paperwork is also held securely, with your allowance to have access to it at your request. However, there are three reasons as to why I may have to share the information:

  • Safeguarding Purposes

If you disclose information that relates to immediate harm currently happening or about to happen to yourself or another person(s), with your consent, I will pass this information on to the appropriate agency. If a child is receiving or about to receive immediate harm, I will be legally obligated to pass this information on. You can be involved throughout the process.

  • Supervision

It is an ethical requirement for me to receive monthly supervision about all of my clients. There is a confidentiality agreement between myself and my supervisor that you are kept anonymous.

  • A Requirement by Law

Such as the Terrorist Act where public safety is concerned.

Kim-Leng Hills

The Boatshed

Steamer Quay Road,
Totnes, Devon TQ9 5AL


Tel: 07376595378

Mon - Fri: 9am - 5pm

© 2020 Kim-Leng Hills